KinnavoSupport
Need help? We're here.
Kinnavo is built and maintained by a small team. If something isn't working, or you have a question or an idea, write to us directly:
kobyhomestudio@gmail.com
We read every message.
Frequently asked questions
Does Kinnavo replace my contacts?
No. Your contacts stay in Apple Contacts, exactly where they are. Kinnavo adds lists, sticky notes and quick actions, and it changes a card only when you ask it to — for example, when you put someone on a list.
Where is my data stored?
Your contacts stay in Apple Contacts. What you create in Kinnavo stays in your own iCloud or on your device. We don't collect your data, and we don't see it. The details are in our Privacy Policy.
How do lists work?
A list gathers everyone whose card carries the same word after # — for example in the job title. You do not need to redo your contacts: to put someone on a list, open the card and choose the list, and Kinnavo writes the word for you.
Once My Business mode has been turned on, a word in the Company field belongs to a work list.
A list builds itself: you never delete it, it disappears together with its word.
What are sticky notes?
A sticky note is a note about a person that you write yourself. A card can hold several, and you can add a photo, a document or links to a note.
What are My Favorites and My Business?
Kinnavo has two modes: My Favorites (personal mode) and My Business (work mode). You switch between them in Settings.
What does Active add?
Active — Kinnavo does it for you.
In both modes:
- My Day: a reminder of your important sticky notes
- Calculator on a sticky note
- Business Cards filter
- PDF documents from your sticky notes
In Personal mode:
- Share List: a list's contacts in one file
In My Business mode:
- Business Card and Work Info on My Card
- My Ads: posters and ad PDFs
- Email campaigns from My Ads
Everything else in Kinnavo, in both modes, is free. Active is a one-time purchase, not a subscription. The app shows what it includes on its Purchases screen.
What is the 14-day Trial?
14-day Trial is free and is offered once. For 14 days it opens everything in Active. When it ends, Active closes again, and nothing is charged automatically.
I made a purchase, but it isn't activated.
Open Kinnavo, go to Settings → Purchases, and restore your purchases there. If it still isn't activated, email us and we'll be happy to help.
Which languages does Kinnavo support?
- English
- Español
- Português
- Français
- Deutsch
- Русский
- Italiano
- Українська